Privacy Policy

This policy explains how Tokyo With Us handles information when you use this website. We keep data collection to the minimum needed to answer your questions.

Information we collect

We do not require an account and we do not process payments. If you contact us by the contact form, WhatsApp or email, we receive the name, email address, phone number and message you choose to send. The contact form opens WhatsApp or your email client with your message pre-filled; the message is not stored in a database on this website.

How we use it

Only to reply to you and to help plan your trip. We do not sell personal information and we do not send marketing messages unless you explicitly ask us to.

Analytics and advertising

We may use privacy-respecting analytics and advertising measurement (for example Google Ads conversion measurement) to understand which pages are useful. These services may set cookies or similar identifiers in your browser. You can block or delete cookies in your browser settings at any time.

Our booking partner

When you select a booking button you leave this website and continue to our booking partner, GetYourGuide. Any details you enter there — including payment information — are handled by that partner under their own privacy policy and terms. We never see your card details.

Your rights

You may ask us what information we hold about you, ask for a correction, or ask us to delete it. Write to info@tokyowithus.com.

Contact

Tokyo With Us, Shibuya, Tokyo, Japan. Email info@tokyowithus.com.