Terms & Conditions

Who we are

Tokyo With Us operates this website as an independent Japan travel brand. We are not a tour operator, we are not a travel agency of record, and we are not operated by or affiliated with GetYourGuide.

What this website does

We present selected tours and experiences with our own descriptions and guidance. When you select a booking button, you are redirected to an authorized page on our booking partner's website. The reservation contract, payment, cancellation policy and the delivery of the experience are between you, the booking partner and the local operator.

Prices and availability

Prices, availability, inclusions and timings shown on this website are indicative. The information shown by our booking partner at the moment of purchase always takes precedence.

Cancellations and refunds

Cancellations, changes and refunds follow the policy of the booking partner and operator shown at checkout. We cannot process a refund because we never receive your payment.

Affiliate disclosure

We may earn a commission on bookings made through our partner links, at no extra cost to you.

Content and images

All copy on this website is original and owned by Tokyo With Us. Images are our own or licensed for our use. Please do not reproduce them without permission.

Liability

We take care to keep information accurate, but we cannot guarantee that every detail is current. To the extent permitted by law, we are not liable for losses arising from the delivery of an experience booked through a third party.

Contact

Tokyo With Us, Shibuya, Tokyo, Japan. Email info@tokyowithus.com.